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Client complaints

Complaints management information pursuant to Art. 10a Para. 5 VVO for the clients of CREA Asset Management Trust reg.

You are a client of CREA Asset Management Trust reg. or have acquired a product managed by us – thank you!

Your satisfaction is very important to us. For this reason, we and our agents take your concerns, criticism and complaints extremely seriously.

You can contact us at any time by e-mail (feedback@crea-group.com), by fax or by letter:

CREA Asset Management Trust reg.
Fürst-Franz-Josef-Strasse 73
PO Box 237
LI-9490 Vaduz
Tel. +423 239 60 00
Fax +423 239 60 01

In the event of a complaint, please use this "Complaints form CREA AM". (Download PDF 188 KB)

We shall investigate the matters you raise as quickly as possible, and will contact you within 10 working days. It goes without saying that you will not incur any costs as a result of the processing of your concerns.

If you are not satisfied with the way we have handled the matters you have raised, you may turn to the Liechtenstein Conciliation Board:

Liechtensteinische Schlichtungsstelle
Dr. Peter Wolff, Attorney at Law
Postfach 343
Mitteldorf 1
LI-9490 Vaduz
Tel. +423 238 10 30
Fax +423 238 10 31